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Participant
August 29, 2023
Question

Lightroom Classic is Just waiting

  • August 29, 2023
  • 2 replies
  • 1371 views

It won't download to my new MacBook Pro. Do Other apps did fine. Do I need to delete Adobe cloud from my old computer?

    This topic has been closed for replies.

    2 replies

    Shivangi_Gupta
    Community Manager
    Community Manager
    August 29, 2023

    Hi @Kelly31941208nhjw,

    We understand this is not ideal. If the app stays in waiting status, there is a probablity that there is some other app under download or update status. Have you checked that?

    Let us know.

     

    Thanks,

    Shivangi

    kglad
    Community Expert
    Community Expert
    August 29, 2023

    restart your computer and retry installing.

     

    -----------

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



    <"moved from using the community">
    Participant
    September 5, 2023

    Thank you! I think it was just that the other apps were updating. It is now installed.

     

    And thanks for the posting location advice. I agree. It is difficult to navigate what seem like obvious issues to troubleshoot using Adobe's forum.

    kglad
    Community Expert
    Community Expert
    September 5, 2023

    @Kelly31941208nhjw 

     

    you're welcome, and glad all's well.