Participant

Question

LIGHTROOM CLASSIC-UNABLE TO UPGRADE

HI!

I'm unable to upgrade to the newest versions of lightroom classic. I'm stuck with the 8.4.

Is my mac too old?

Mac oS Big Sur 11.6.2

MacBook Pro (Retina, 15-inch, Mid 2014)

2.2 GHz Quad-Core Intel Core i7

16 GB 1600 MHz DDR3

Intel Iris Pro 1536 MB

I was able to ugrade Photoshop, Premiere pro and media encode easily...

Thanks in advance!

This topic has been closed for replies.

Community Expert

Did you update Creative Cloud desktop app yet?

Nancy O'Shea— Product User & Community Expert

Participant

Yes!

Community Expert

I'm unable to upgrade to the newest versions of lightroom classic.

Is any reason given when you try to upgrade?

Do you see the notice that an upgrade is available?

Participant

Yes! I need to open a catalog from my job (newest version of Lightroom)

It says that I'm up to date as if there were no other update ready to be uploaded

Community Expert

Possibly the Graphics Card that is holding you back (I am no expert in that field!)

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

Participant

Interesting! I'll try to find something on the subject

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