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Participating Frequently
August 13, 2025
Question

Lightroom crashes

  • August 13, 2025
  • 3 replies
  • 103 views

My LR account is unavailable, but the latest photos still want to download.
Account via apple: <Email redacted> - how can I fix this? The code isn't being sent to my email address, but it is to my phone.

 

E: <Email redacted>

3 replies

John T Smith
Community Expert
Community Expert
August 13, 2025

>Account via apple

 

When you buy from apple you need to contact apple to fix problems

kglad
Community Expert
Community Expert
August 13, 2025

check your account, https://account.adobe.com

what's it show?

kglad
Community Expert
Community Expert
August 13, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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