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Fred38
Participant
December 3, 2019
Question

Lightroom installation freezes at 9,8%

  • December 3, 2019
  • 1 reply
  • 724 views

Hello, I've just purchased Lightroom cloud and computer but when trying to install lightroom on my Mac (CATALINA), ibstallation freezes everytime (4  times trying) at 9.8% ! Any advice please ? thank you

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1 reply

Akash Sharma
Akash Sharma
Legend
December 3, 2019

Moving to correct discussion 

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    Fred38Author
    Participant
    December 3, 2019

    what does it mean ??

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    December 3, 2019

    Fred38, Akash just moved this public forum discussion to the Get Started forum.

     

    Sorry, you are facing problems installing Lightroom.  Please check the install log to determine the error that is preventing installation. For more information see  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html.

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