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Participant
July 6, 2023
Question

Lightroom Licence purchased via Wowcher

  • July 6, 2023
  • 4 replies
  • 1641 views

I purchased a Lightroom subscription via [removed by moderator}, a third party discount site and was provided with a link to download, but the voucher (discount code) didn't work.  Due to this, the distributor (Adobe presumably) upgraded me to the entire Master Collection from which to install Lightroom and provided me with a licence number for the product.  I've installed Creative Cloud and Lightroom trial, but can't see how to upgrade to a full licence without paying for another subscription.  This is so frustrating as the third parties are very slow to respond and I've been unable to find support online despite hours of research.

Any help would be much appreciated.

This topic has been closed for replies.

4 replies

Participant
July 10, 2023

In the exact same boat, followed all instructions but still saying ungenuine apps???? Have you found a solution yet?

John T Smith
Community Expert
Community Expert
July 7, 2023

>provided with a link to download

 

If that link was not to the Adobe server, you MAY have a malware virus from whatever it was you were given

Peru Bob
Community Expert
Community Expert
July 6, 2023

That site is offering a "Master License" with "lifetime access."

It must be a scam.  I've reported it to Adobe.

kglad
Community Expert
Community Expert
July 6, 2023

i think you're going to be forced to go through wowcher unless you purchased an adobe redemption code. did you?