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Participating Frequently
December 2, 2017
Answered

Lightroom mobile premium in trial mode

  • December 2, 2017
  • 3 replies
  • 929 views

i renovated my monthly subscription for the mobile premium version of Lightroom and it doesnt work!

the message said Ive paid (by iTunes store- iphone6). But it continue to ask me to subscribe again and again and again... and said you are alreay a premium member! And guess...

no premium functions! It doesent work and it ask me again subscription

already contact Apple and they told me its and adobe‘s app problem...

let me know! Its already the second time it happens!!!!!!

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Moving this discussion to the Adobe Creative Cloud forum.

Alessandrob76410768 I am showing that you contacted our support team directly at Contact Customer Care .  Please continue to work with Sudesh so the difficulties with the payment of your membership can be resolved. 

3 replies

Participating Frequently
December 3, 2017

Can somebody help me please??????

Participating Frequently
December 3, 2017

I dont find Any mail support mail addres for sendind the screenshot of my problem!

apple said it‘s an Adobe problem Because the payment is ok. So it’s a problem of the app!

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
December 4, 2017

Moving this discussion to the Adobe Creative Cloud forum.

Alessandrob76410768 I am showing that you contacted our support team directly at Contact Customer Care .  Please continue to work with Sudesh so the difficulties with the payment of your membership can be resolved. 

Participating Frequently
December 3, 2017

And there is no chat assistance or phone numbere in italian language

Participating Frequently
December 3, 2017

Still doesnt work...