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rochellew42072251
rochellew42072251
Participant
January 6, 2016
Answered

Lightroom says "up to date" in the creative cloud rather than "open"

  • January 6, 2016
  • 1 reply
  • 188 views

Unable to open my trial of lightroom as it states "up to date" rather than "open" in the creative cloud (problems associated with step 2 of (problems with step 2 in https://helpx.adobe.com/creative-cloud/help/launch-start-app.html) Have checked and there are no more recent updates. Help Please - i would love to try Lightroom to see how it differs from photoshop before i buy the product.

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Correct answer Kanikas

Hi Rochelle,

To the  right of  Lightroom 2015, you would see a gear icon and a down arrow, kindly click on that , select uninstall and then reinstall lightroom again .

This should surely resolve your problem .

Do let us know if that helped !!!

1 reply

Kanikas
KanikasCorrect answer
Legend
January 12, 2016

Hi Rochelle,

To the  right of  Lightroom 2015, you would see a gear icon and a down arrow, kindly click on that , select uninstall and then reinstall lightroom again .

This should surely resolve your problem .

Do let us know if that helped !!!

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