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Participating Frequently
May 31, 2016
Answered

Lightroom Trial Installation Errors

  • May 31, 2016
  • 1 reply
  • 596 views

I downloaded the lightroom trial two days ago and still have several errors upon opening it up and have not been able to use the product:

I first get: Could not call C function: private_load_AgCoreTech

It takes several clicks of ok or the x to close out of that and then I get: Win32API error 193 ("(unknown error)") when calling ::LoadLibrary from getCFunction

I click ok and get the first error again. When I click okay it loads lightroom.  However, there is no way to import a library and when you click on library, book, or slideshow I get other errors.

I have uninstalled and reinstalled with the same errors, exited and logged back in,  rebooted and still no luck. I posted in the installation forum and had one suggestion to download the Visual C++ Redistributable for Visual Studio 2012 Update from Microsoft but that didn't fix it either. 

There is no phone support for this product either and with the 7 day trial limit I'm running out of time and only have 5 days left to see if I want to switch to this product.

This topic has been closed for replies.
Correct answer kglad

Just tried it after deleting that file and still doesn't work.


if you're seeing the same error, How to fix Lightroom launch error "Could not call C function: private_load_AgCoreTech"

1 reply

kglad
Community Expert
Community Expert
May 31, 2016

what's your os?

Participating Frequently
May 31, 2016

I am using windows 10

Just a couple of months ago I used CC InDesign for a project with no problem in case that helps.

kglad
Community Expert
Community Expert
May 31, 2016

is that a lr 6 or lr cc trial?

did you install the trial using the cc desktop app?

were there any errors during installation?