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Participant
December 3, 2014
Question

Lightroom Update 5.7

  • December 3, 2014
  • 1 reply
  • 392 views

 

Hi Everyone,

 

I'm a Lightroom 5 user and already have update 5.6, everything was ok and last time download of 5.6 was successfully, I also use Nik Software Color Efex 4 update and Perfect Suites.

So far everything is ok, until I receive an Pop-Ups Information in my Lightroom. It's written that the new Update 5.7 is now available and ready to be downloaded, but this time this update is not work, there is an Pop-ups Information, it's written :

 

The file is not a program to execute the action associated with it. Install a program, or create in the Control Panel under "Default Programs" an assignment, if you already have a program is installed.

 

I don't know why now there is a Problem to download the new Update 5.7 and I can't also download the new update 5.7 directly from Adobe Website because of the Internet Server connection.

 

I don't know what to do, can anyone help?

 

 

Thanks a lot in advance

Best regards

 

Monica

 

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    1 reply

    kglad
    Community Expert
    Community Expert
    December 3, 2014

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    Participant
    December 3, 2014

    hallo kglad,

    thanks a lot for your reply.

    I have tried that link which u gave me, but it didn't work because the Internet Connection can not do the download, and it's written the download Need more than 12 hours

    best regards, monica

    kglad
    Community Expert
    Community Expert
    December 3, 2014

    if you have that poor of a connection, you'll need someone else to download, transfer the installation file(s) to a usb stick, for example, and give that usb drive to you so you can install.