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jamesv93
Participant
June 17, 2017
Answered

LIGHTROOM WILL NOT INSTALL ON MAC

  • June 17, 2017
  • 2 replies
  • 3261 views

I'm so lost as to why Lightroom refuses to install on my Macbook Pro. I'm running macOS Sierra 10.12.5 and I've attempted to install it through the CC App as well as a direct link download from the Adobe website. I've tried to run the repair program that Adobe provides as well. I've cleared all programs adn reinstalled everything but it refuses to finish installing. Constantly reaches about 60-70% and just says "Installation Failed". Pls....Help

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Jamesv93 what error messages are you receiving when installing Lightroom CC 2015 on macOS Sierra 10.12.5?  The installation errors will be located in the installation log for Lightroom CC 2015.  Details on how to locate the installation log can be found at Troubleshoot Adobe Creative Cloud install issues with log files​. 

You are welcome to post any specific errors you discover to this discussion Jamesv93.

2 replies

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
June 19, 2017

Jamesv93 what error messages are you receiving when installing Lightroom CC 2015 on macOS Sierra 10.12.5?  The installation errors will be located in the installation log for Lightroom CC 2015.  Details on how to locate the installation log can be found at Troubleshoot Adobe Creative Cloud install issues with log files​. 

You are welcome to post any specific errors you discover to this discussion Jamesv93.

Akash Sharma
Akash Sharma
Legend
June 19, 2017

Moving to Downloading, Installing, Setting Up​

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