Ligthroom CC 2015 doesn't start after installing

Question

Environment:ACER TP V3-571GWin 10 Home Version 1607 / Betriessystem Build 14393.321I had a 90day trial licence, wich was included by my camera.I succesfully installed CC.I installed Lightroom 2015 without any error message. Installation ended succesfull.I succesfully installed PS. PS is up and running.Problem:Lightroom doens't start after the installation process succesfully ended. When I start LR, it appears for 2 - 6 sec as a process in the task manager list. But unfortunaltely nothing more happend.I tried to start LR in Admin mode without succes.I changed folder access for SLCache and SLStore as described in sweveral threads without success.With support from Adobe I deinstalled all CC software via Adobe procedure and installed it again with a new User on my PC. Without succes!Can anyone give advice, or does anyone has the same problem?Thanks in advance; peter.

kglad · Accepted Answer

This is what I did yesterday under guidance of Adobe Support. Unfortunately without succes.

Additional info: I have Photoshop Elements 12 even installed.

recontact support using a browser that allows popups and cookiest during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

kglad · Answer

it's not clear you started lr in admin mode and then it closed, or you aren't sure you applied admin mode when opening. so, to be sure right click lr>click 'run as administrator'.

make sure that anything that could shut down lr is suspended, eg. av programs.

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