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michaelp48686476
Participant
April 4, 2017
Answered

Limit on number of devices?

  • April 4, 2017
  • 3 replies
  • 20401 views

I just downloaded a trial version of Lightroom CC.  So far, I like it.  I do have one question.  Are there limits on the number of devices for one account?  I share my photos with my wife though we each make our own albums at times.  But we each have a laptop, an iPad, and an iPhone.  Will that be a problem?  I wouldn't think so if we share the user name and password.  But I want to be sure of this.  Thanks!

    This topic has been closed for replies.
    Correct answer Rob_Cullen

    If you purchased an individual plan for Creative Cloud, you can install the software on two computers. However, you can use it on only one computer at any given time. To install Creative Cloud on a third computer, you must deactivate the apps on one of the first two computers.

    Creative Cloud activation and sign-in troubleshooting

    Quote taken from this link.

    So your answer is "for one account" - No limit to the number of Installations (can be >2). Limit of TWO activated at any one time. Limit of ONE 'in use' at any one time.

    3 replies

    G
    G P Shannon
    Inspiring
    June 21, 2017

    Actually, I have Creative Cloud installed on 3 computers- work, home, and laptop. However, while I am able to sign into CC on the third machine and download software, I cannot launch said software unless I sign out of one of the other two machines. The 2-computer limit is stupid and outdated, EVERYONE who is using this kind of software has at least these three computers in their regular workflow...

      L
      Laurent-Philippe5FCA
      Participant
      September 7, 2020

      I have to agree with Shanon. I have several computers and while I do mainly use one for the processing, the others are connected to different equipments and I have to deactivate/reactivate them alternatively... which of course require an internet connexion. It's really unpractical if you go off grid for shooting.

        Rob_Cullen
        Community Expert
        Rob_CullenCommunity Expert
        Community Expert
        September 7, 2020

        Yes, nothng has changed since 2017.

        Unlimited number of Installs, TWO maximum Activations (Sign-ins).

        If you are going "off grid" with one computer/laptop, I suggest that, on this computer, a day or so before you travel, [Sign-Out] then [Sign In]. This resets the Activation 'clock' to give you the maximum time working offline without the internet.

        Offline grace period Creative Cloud

         

         

        Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
          Mohit Goyal
          Community Manager
          Mohit GoyalCommunity Manager
          Community Manager
          April 4, 2017

          Moved to Adobe Creative Cloud

          Thanks,

          Mohit

          Rob_Cullen
          Community Expert
          Rob_CullenCommunity ExpertCorrect answer
          Community Expert
          April 4, 2017

          If you purchased an individual plan for Creative Cloud, you can install the software on two computers. However, you can use it on only one computer at any given time. To install Creative Cloud on a third computer, you must deactivate the apps on one of the first two computers.

          Creative Cloud activation and sign-in troubleshooting

          Quote taken from this link.

          So your answer is "for one account" - No limit to the number of Installations (can be >2). Limit of TWO activated at any one time. Limit of ONE 'in use' at any one time.

          Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
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