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michaelp48686476
Participant
April 4, 2017
Answered

Limit on number of devices?

  • April 4, 2017
  • 3 replies
  • 20425 views

I just downloaded a trial version of Lightroom CC.  So far, I like it.  I do have one question.  Are there limits on the number of devices for one account?  I share my photos with my wife though we each make our own albums at times.  But we each have a laptop, an iPad, and an iPhone.  Will that be a problem?  I wouldn't think so if we share the user name and password.  But I want to be sure of this.  Thanks!

    This topic has been closed for replies.
    Correct answer Rob_Cullen

    If you purchased an individual plan for Creative Cloud, you can install the software on two computers. However, you can use it on only one computer at any given time. To install Creative Cloud on a third computer, you must deactivate the apps on one of the first two computers.

    Creative Cloud activation and sign-in troubleshooting

    Quote taken from this link.

    So your answer is "for one account" - No limit to the number of Installations (can be >2). Limit of TWO activated at any one time. Limit of ONE 'in use' at any one time.

    3 replies

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    G P Shannon
    Inspiring
    June 21, 2017

    Actually, I have Creative Cloud installed on 3 computers- work, home, and laptop. However, while I am able to sign into CC on the third machine and download software, I cannot launch said software unless I sign out of one of the other two machines. The 2-computer limit is stupid and outdated, EVERYONE who is using this kind of software has at least these three computers in their regular workflow...

      W
      William26731317y0e9
      Participant
      October 22, 2022

      yes the limit of two is ?!%&*&. Since you can only use one at a time making the limit three or even four does not impact Adobe. But then adobe has always been user unfriendly. 

      Admirable_goal15C3
      Admirable_goal15C3
      Inspiring
      November 14, 2022

      @William26731317y0e9, you couldn't be more incorrect on this point.  adobe's working policy is extraordinarily forgiving on this issue.

       

      you can install the cc desktop app from here https://creative.adobe.com/products/creative-cloud on as many computers as you own and use it to install all (or some, if you want) of your cc subscription programs.

       

      the only (insignificant for internet-connected computers) limitation is that you can sign-in (and therefore start your adobe programs) on, at most, two computers at any one time.

       

      because you can sign out from either (or both) signed-in computers using a 3rd computer, this could not (imo) be easier. https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html

       

      in addition, once you're signed in and open the programs you want to use on that computer , you can then sign out of that computer (using any computer with internet access), and continue to use those programs for 30 to 100 days depending on your subscription type.

       

      and even the internet-connected restriction, is easy to work with.  for any computer that's going to be offline for 30 to 100 days, open your adobe programs while you have internet access, minimize your programs and then go offline.  you can continue to use your programs during your travels with no connectivity.


      There are several instances in which "extraordinarily forgiving" would be the exact opposite of what I experience opening any Adobe app from my devices (iMac, MacMini, 2 Mac laptops, 1 PC laptop, + mobile devices). 
      Regardless, I strongly think this whole limitation is now obsolete and having to find workarounds is crippling. What is the point of pushing to use Cloud services and access them from anywhere if "anywhere" bears so little sense? 
      And this limitation is not even stopping piracy by any stretch of the imagination. It's only frustrating for users and should be way looser if not scrapped entirely. 

      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity Manager
      Community Manager
      April 4, 2017

      Moved to Adobe Creative Cloud

      Thanks,

      Mohit

      Rob_Cullen
      Community Expert
      Rob_CullenCommunity ExpertCorrect answer
      Community Expert
      April 4, 2017

      If you purchased an individual plan for Creative Cloud, you can install the software on two computers. However, you can use it on only one computer at any given time. To install Creative Cloud on a third computer, you must deactivate the apps on one of the first two computers.

      Creative Cloud activation and sign-in troubleshooting

      Quote taken from this link.

      So your answer is "for one account" - No limit to the number of Installations (can be >2). Limit of TWO activated at any one time. Limit of ONE 'in use' at any one time.

      Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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