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Custom Art Dezine
Custom Art Dezine
Participating Frequently
August 9, 2017
Answered

Limited Access issue Creative Cloud.

  • August 9, 2017
  • 2 replies
  • 1250 views

My colleague who also uses AI asked me if I have had a "limited access" message on Creative Cloud.

I will be checking tonight when I get home. I haven't used it for a little while. He is slightly worried because from the chat it looks like he uses a crack version of AI.

Anyone know if he can resolve the problem?

All he uses it for is to send his work from ipad to creative cloud so he can get it as a PDF because Adobe stopped the standard PDF format when emailing projects from the Ipad app.

Money grabbing as per usual.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Mark,

In order to check if he is using a legitimate license for the Adobe products, we will need to check his Adobe ID.

Please ask him to Contact Customer Care for the support.

Regards,

Sheena

2 replies

Sheena Kaul
Sheena KaulCorrect answer
Legend
August 9, 2017

Hi Mark,

In order to check if he is using a legitimate license for the Adobe products, we will need to check his Adobe ID.

Please ask him to Contact Customer Care for the support.

Regards,

Sheena

Custom Art Dezine
Custom Art DezineAuthor
Participating Frequently
August 9, 2017

I have asked him to make contact. He got his laptop off a friend who already had it on there so he is going to check with who he got the laptop off.

is there anyway a project created on the ipad app could be emailed as a PDF?

Adobe Ideas allowed to email the project as a PDF. They then taken that away and gave us Adobe Draw. is there any other way to send a project as PDF without signing up to a monthly subscription?

Adobe must realise that not all professional people use this. Some people may make a fortune to be able to pay for these products whilst others use it for fun.

Ned Murphy
Ned Murphy
Legend
August 9, 2017

If he is using a cracked version of any software, his troubles are his own.

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