Link given in Enterprise Distribution email does not work

Forum|Forum|5 months ago
August 29, 2025
2 replies
65 views

Applied for a license, already had one.

Email came.

Link for updates downloads does not work.

Link for enterprise download just re-directs to the home user download page - no full download, just the small app that runs the download installer.

Is there a working link to get updates and downloads?

Thanks.

Download and install

kglad

Community Expert

you have a license for exactly what?

that license was purchased from whom and when was it purchased?

Jeffrey_A_Wright

Community Manager

IT, which Adobe software or service are you trying to deploy on your company's network? I don't see any active subscriptions under the account you used to post to this public discussion forum. ^JW

Shivangi_Gupta

Community Manager

Hello there,

Thanks for reaching out. I could not find any active plan associated with this email address.

If you made the purchase using a different email address, please share it with me through direct message. I'll look into the details.
^Shivangi

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