Link to Desktop Apps not working

Forum|Forum|6 years ago
January 12, 2020
2 replies
296 views

Good day

We just renewed our CC subsriscption (PS + LR). Deleted old apps and now trying to install the apps from scratch from the website but none of the links is working. Anyone experienced issues today (12/01/2020) too? Error message as per below.

Thanks!

S

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Correct answer John T Smith

I have one saved message about a Safari problem https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

What happens if you use a different browser?

John T Smith

Correct answer

Community Expert

I have one saved message about a Safari problem https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

What happens if you use a different browser?

S

SannaNLAuthor

Participant

Thank you very much sorted!

Issue was a combination of browser (i think) but also was missing the creative cloud desktop app..

Thanks again!

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