Loadlibrary failed with error 87: the parameter is incorrect- can't open apps on new machine
Hi,
Got a new computer this week and added creative cloud to download the apps I use. Unable to open any of them and get the message 'Loadlibrary failed with error 87: the parameter is incorrect'. I have spent days reading about it and trying different things. Can anyone help?
Here is some info on the machine (copied from AMD Radeon Pro settings):
Radeon Pro Software Version - 20.Q3
Radeon Pro Software Edition - Radeon Pro Software Enterprise Edition
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz
Radeon Pro Settings Version - 2020.0708.1935.35255
View Release Notes - https://www.amd.com/en/support/kb/release-notes/rn-pro-win-20-Q3
Driver Packaging Version - 20.10.27.02-200708a-358461C-RadeonProEnterprise
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01443
OpenGL® Version - 26.20.11000.13596
AMD Audio Driver Version - 10.0.1.16
Vulkan™ Driver Version - 2.0.137
Vulkan™ API Version - 1.2.133
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon Pro WX 3200 Series
Device ID - 6981
Vendor ID - 1002
SubSystem ID - 2B0D
SubSystem Vendor ID - 1028
Revision ID - 10
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x8
BIOS Version - 015.050.003.000
BIOS Part Number - 113-D0155200-100
BIOS Date - 2019/04/10 10:35
Memory Size - 4096 MB
Memory Type - GDDR5
Memory Clock - 1500 MHz
Core Clock - 1295 MHz
Total Memory Bandwidth - 96 GByte/s
Memory Bit Rate - 6.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - Not Available
OpenCL™ API Version - 2.0
Thanks!
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