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Participant
January 25, 2020
Question

[Locked] Activation for CS3 [CS3 is DEAD]

  • January 25, 2020
  • 3 replies
  • 1188 views

I want to move a license for Adobe web suite premium CS3 on an old computer to a new computer. I have tried deactivating on the old computer and activating in the new computer, but neither operation works.

I contacted the adobe chat support and they told me to "post on the forums.adobe.com and our dedicated team will revert you back."

Please let me know how I can resolve this issue.

Thank you 

 

This topic has been closed for replies.

3 replies

John T Smith
Community Expert
Community Expert
January 25, 2020

>wait for a response from the adobe employee

 

No Adobe employee is going to help you... and any private message you receive is likely a scam to steal your information, as Nancy said

JeffAWIAuthor
Participant
January 25, 2020

John again...thank you

but please do not reply to my post anymore

Participating Frequently
January 25, 2020

Hi Jeff,

I have a worse problem with CS 5.5 and CS 6. They are officially supported but I could not anymore use them. I am asking if there is a plan behind.

 

See here if you are interested in the story...

 

https://community.adobe.com/t5/get-started/activation-of-old-cs-no-longer-working/m-p/10825040#M447604

 

Nancy OShea
Community Expert
Community Expert
January 25, 2020

You cannot resolve this.  CS3 and earlier are officially dead.  There's no possible way to activate once it's installed.  So you must replace outdated CS3 with modern software or a paid Creative Cloud plan.

 

Photoshop Elements (no subscription needed)

https://www.adobe.com/products/photoshop-elements.html

 

Creative Cloud Photography Plan

https://www.adobe.com/creativecloud/photography.html

 

Creative Cloud All Apps Plan (31 + apps & services)

https://www.adobe.com/creativecloud/plans.html

 

================

Beware of fake Adobe reps offering to sell you Creative Suite software.  It's a scam.  Adobe ended CS sales in 2017.  It's not leaglly sold by any vendor, retailer or country now.  

 

3 Easy Ways to Identify Genuine Adobe Staff

https://tinyurl.com/10791730

 

Nancy O'Shea— Product User & Community Expert
JeffAWIAuthor
Participant
January 25, 2020

Why would the chat support tell me that dedicated team on the forum could resolve htis issue?

Dov Isaacs
Legend
January 25, 2020

… because regrettably, that chat support agent apparently either (1) misunderstood what you you were saying or asking for or (2) wasn't properly trained. We are very sorry that you had this very poor experience.

 

The advice given in the previous responses is correct. And again, beware of anyone who claims to be Adobe Support trying to sell you CS6 or to check out your system, etc.

 

            - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
John T Smith
Community Expert
Community Expert
January 25, 2020
JeffAWIAuthor
Participant
January 25, 2020

Thank you John for your response

However, I wait for a response from the adobe employee regarding this issue.