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[Locked] Using Adobe Apps Offline. - How Do I Get Rid of Sign In Whenever I Use an Adobe App?

Forum|Forum|5 years ago
April 19, 2020
3 replies
5028 views

I have been using Adobe software for the last 25 years. I want to use my Adobe photography Apps whilst offline. I don't want nor need to be logged in whilst i edit my photos. I also don't need nor want Adobe CC tracking and having access to my web searches nor my private computer information via cookies etc.

I pay for my account i want to be able to use my apps privately.

How do i disable the Sign In please?

(PS And yes i have already unticked the "Launch at Login" under Preferences & yes i have also unticked the Creative Cloud Sync under Preferences & yes my account is up to date.)

Thanks.

PS If there is no solution to this (as i have read other people with similar issues) then i will be stopping my account once expired and looking for other editing tools.

Correct answer kglad

you need to sign in, at least, once every 30 days (if you have a monthly pay subscription, or once every 100 days (or so) if you pay once per year.

after initially signing in to your cc app and opening your adobe apps, simply leave them open and you won't be nagged by prompts to re-sign in even if you use more than 2 computers with your adobe apps.

if you only use your adobe apps on one or two computers you shouldn't be prompted to sign in (unless you're signing-out or being signed-out).

Nancy OShea

Community Expert

Read your system requirements.

https://helpx.adobe.com/creative-cloud/system-requirements.html

Internet is required for you to sign-in, download/update apps and access online services. And there is no way to skirt around the sign-in procedure on individual accounts. However once signed-in, there is nothing precluding you from working offline. So I'm not entirely sure what the problem is.

Nancy O'Shea— Product User & Community Expert

C

crallen

Participant

I have the same problem when using my subscription apps. I use a variety of the adobe subscription products and am constantly having to log-in to used an application. Do do not ever manually log out but I still randomly have to log in to use an app. Sometimes this happens when I am working without an internet connect which prevents me from doing my job. In one thread there was a mention of a problem on my machine that causes the log in to be canceled. If this is the case where do I look to change the permssions so that I am always logged in?

Nancy OShea

Community Expert

"I have the same problem"

No, you have an entirely different issue.

Creative Cloud signs you out or asks you to sign in repeatedly

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

Nancy O'Shea— Product User & Community Expert

Just Shoot Me

Legend

If you have a Photography Plan Subscription or any other subscription like the Full Apps plan you must Always Be Signed In to use them when your computer is Online or Off line. You still need to be Signed In.

If you manually Sign Out that Stops the apps from running. They must be able to check the subscription status, Active or Deactivated. Once that happens, the check and the status of Activated, Valid, you can then go Off Line for a period of time (which is different for monthy paid subscriptions and one time Yearly paid subscription) but you can NOT Sign Out of the programs or the Creative Cloud desktop app. That will Reset the subscription license file stored on your computer which will Force a Recheck of the subscription status.

AFAIK Adobe does Not Track your Adobe Program use, your Browser history or anything else. It just checks your Adobe Subscripotion Status to se if you do have a Valid, Active, Paid Up, Subscription.

If by chance you are NOT manuall Signing out and you are not able to use the apps when your computer is Off Line then you have a problem with the subscription license file. This could be caused by something you did on your computer or a problem with the permissions for the folder the license file is stored in.

G

gnlAuthor

Known Participant

Why is there not an option to Sign Out and use the Apps offline? That is Not okay. It is easy enough for Adobe to deactivate an account when the time is up on your end. And if there is concern about the computer over extending the paid date once signed out, then an inbuilt clock could be installed into the software if that was the genuine reason. Just like the way antivirus software operates, This smells of something else.

Just Shoot Me

Legend

Off line is Off Line. IE No data coming in or going out. So why would you need to Sign Out of something that can not communicate with the outside world?

kglad

Correct answer

Community Expert

you need to sign in, at least, once every 30 days (if you have a monthly pay subscription, or once every 100 days (or so) if you pay once per year.

after initially signing in to your cc app and opening your adobe apps, simply leave them open and you won't be nagged by prompts to re-sign in even if you use more than 2 computers with your adobe apps.

if you only use your adobe apps on one or two computers you shouldn't be prompted to sign in (unless you're signing-out or being signed-out).

G

gnlAuthor

Known Participant

Thanks for your reply. My point is i DO want to sign out. There is no need to be signed in whilst using my Apps? How do i stay signed out and can still use my Apps? Everytime i try open Bridge for example, the Sign In page pops up wanting me to sign in. I've just updated Lightroom, Bridge & Photoshop. This was not happening before...

G

gnlAuthor

Known Participant

This means i always can only use Adobe whilst online. This is not acceptable.

"I have the same problem"

No, you have an entirely different issue.

Creative Cloud signs you out or asks you to sign in repeatedly

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