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Participant
June 1, 2022
Question

login error

  • June 1, 2022
  • 1 reply
  • 280 views

When I am trying to login to adobe acrobat, the below error occurs:

 

Error

There was an error with this action. Try again later.

5e1a8f92-2fc6-4307-894d-7dd95cc983ec

 

And also when I sign in to adobe creative, its said "We did not maange to sign you in"

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1 reply

kglad
Community Expert
Community Expert
June 3, 2022

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

then, if your account shows an active acrobat subscription, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html