Login fields not showing in Creative Cloud app on Mac

Forum|Forum|7 years ago
November 21, 2018
1 reply
217 views

Hello! When I open the Creative Cloud app on MacOS, I see the folliowing. It looks like a lot of the interface elements are not displaying. I can tick the checkbox, and click the two buttons, but they don't do anything. Is there any way to fix this without uninstalling everything and reinstalling everything?

Creative Cloud

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Correct answer

Hi

Try uninstalling and reinstall the CC desktop app

Uninstall the Adobe Creative Cloud desktop application

A

Anonymous

Correct answer

Hi

Try uninstalling and reinstall the CC desktop app

Uninstall the Adobe Creative Cloud desktop application

beauhurstAuthor

Participant

Thanks - that worked, using the instructions you provided. I was worried I'd need to uninstall and reinstall the apps as well, if I uninstalled the creative cloud application, but I didn't have to.

It's a shame that the problem can only be solved that way, but it wasn't that painful!

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