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Participant
July 7, 2022
Question

Login is a relationship-ending pain every single time

  • July 7, 2022
  • 2 replies
  • 88 views

I am so fed up. So fed up that I am seriously just thinking about ending all my Adobe subscriptions.

Why?

Because of all these login problems. It is never good and you are only making it worse!

It never remembers, it always wants extra steps. None of them ever work. I can be logged in one place and click to get to another and it forces me to log in again. The authenticator is a joke and works maby every fifth time. The demands on my password is a joke. Resetting a password for Adobe has been done almost as many times as I have sat down to work with the software.

It is a trainwreck. A horrible experience from beginning to end. it does not even remember what password I chose last so I need to change it again time after time. 

I am FED up!

 

This topic has been closed for replies.

2 replies

Legend
July 7, 2022

I don't think I understand "click to get to another"? Are you trying to run on lots of different machines (or images)?

Kanikas
Community Manager
Community Manager
July 7, 2022

Hi there, 

 

We're sorry for the frustration. This is not how the Creative Cloud has been designed to work. 

You can use Creative Cloud only on one machine at a time. Please make sure there are no network issues while trying to login. 

 

If you continue to face problems, feel free to get in touch with our support here:https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

Thanks 

Kanika