Long-time subscriber suddenly being told I need to start TRIAL to use software

Question

Long time PAYING subscriber, subscription still active (Photography plan, LR & PS). Both apps suddenly saying I need to start TRIAL to use product I'm already paying for. Logged in on app, Creative Cloud Desktop, and in a browser at same time. Still getting message. What gives? Do I need to dance naked under a full moon while sacrificing a unicorn??

Thanks.

SteveB

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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