Skip to main content
jacasey2
jacasey2
Participant
December 13, 2017
Answered

Lost access to my college email

  • December 13, 2017
  • 2 replies
  • 1138 views

I need to change my Adobe password but sends the request to my college logon.  Since I graduated from my college, they have deleted my logon ID and cannot/will not recreate it.

Adobe support line could not help.  Any suggestions would be beneficial.

This topic has been closed for replies.
Correct answer Kanikas

Hi Jacasey2,

You may also Contact Customer Care for help and support.

Thanks

Kanika

2 replies

Kanikas
KanikasCorrect answer
Legend
January 16, 2018

Hi Jacasey2,

You may also Contact Customer Care for help and support.

Thanks

Kanika

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
December 13, 2017

Create a new account with your new password. Since you are not in college anymore you would need to get a new update to the full version instead of the educational discount.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices