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Participant
January 4, 2017
Question

lost my design premium cd

  • January 4, 2017
  • 2 replies
  • 249 views

hello i have purchased adobe creative suite long time ago and i lost the cd put i still have the serial, i dont remember the account details or the supplier name, how can i know the product version from the serial i have and where to download it?

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    2 replies

    99jon
    Legend
    January 4, 2017
    99jon
    Legend
    January 4, 2017

    If you originally registered your product the serial number and details will be stored in your Adobe Account.

    Sign in with your Adobe ID (email address & password) and choose the tab “Plans & Products”

    Then view your products. Every registered application should be shown with serial numbers.

    To see a list of your registered products and their serial numbers, go to My Account

    Participant
    January 4, 2017

    i dont remember my account details also email or password, the only think i have is the serial number

    99jon
    Legend
    January 4, 2017

    In that case you will need to search Applications (Mac) or Program Files (Windows) to find out what versions/products you installed. Or search backup system files. Then you can download the appropriate replacement.