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February 10, 2016
Answered

LR 6 BOX - PC Upgrade & serial number is alredy in use by the maximum allowed computer

  • February 10, 2016
  • 1 reply
  • 243 views

Hello,

I have a problem with the activation boxes version of Lightroom 6.0.
Pops up a message about exceeding the maximum number of computers on which the software is installed . I have one computer that was upgraded in recent times 3x is still installed on the same Windows or Lightroom and now jumped problem with the registration.


How to solve this problem?


On web site adobe is only 2 way to contact.

1, chat - actualy closed

2. forum


Regards


    This topic has been closed for replies.
    Correct answer Ned Murphy

    You need to contact Support thru chat and ask them to reset your activations

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

    Serial number and activation chat support (non-CC)

    https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    February 10, 2016

    You need to contact Support thru chat and ask them to reset your activations

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

    Serial number and activation chat support (non-CC)

    https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp