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Inspiring
October 8, 2018
Answered

LR Classic constantly logs out

  • October 8, 2018
  • 3 replies
  • 473 views

LR Classic has started asking me for login information on an almost hourly basis.  This behaviour is new and seems to have started last week.  It's really frustrating to have to log in so often, particularly when it never used to do this.  It seems to occur when a current network connection is lost, for example, on PC startup, after a sleep, or when using VPNs.  Given that I move from wifi spot to wifi spot regularly, put my laptop to sleep when I'm not using it etc, this constant logging in is tedious, especially as I use a complicated secure password.

Is this a new 'feature' or a bug?

Stephen.

Lightroom Classic version: 7.5 [ 1186149 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.16299

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 3.5 GHz

Built-in memory: 32695.5 MB

Real memory available to Lightroom: 32695.5 MB

Real memory used by Lightroom: 940.0 MB (2.8%)

Virtual memory used by Lightroom: 791.0 MB

GDI objects count: 619

USER objects count: 1967

Process handles count: 1840

Memory cache size: 106.5MB

Internal Camera Raw revision: 1001

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 79MB / 16347MB (0%)

Camera Raw real memory: 80MB / 32695MB (0%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1680x1050, 2) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1060 6GB (24.21.13.9907)

This topic has been closed for replies.
Correct answer AxelMatt

Please take a look here: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

3 replies

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
October 8, 2018
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Mohit Goyal
Community Manager
Community Manager
October 8, 2018

Moved to Adobe Creative Cloud

Regards,

Mohit

JohanElzenga
Community Expert
Community Expert
October 8, 2018

Check that you are still logged in with the Creative Cloud app.

-- Johan W. Elzenga