LR uploading problem

Forum|Forum|7 years ago
December 7, 2018
4 replies
425 views

All of a sudden, I can't upload LR CC or Classic. It keeps asking for the keychain password. I enter my adobe password but it won't accept it.

Creative Cloud

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Daniel E Lane

Inspiring

Ahh, so that is something to do with you computer it's self. It is looking for your computer log-in password, not your Adobe password. Your log-in to the computer password is used to lock your keychain just in case. It's part o the operating system stuff.

nice_mentors0D44

Inspiring

Mac Keychain is an awesome tool. I use it all the time. You can access by command spacebar then start typing key chain. Once in there do a search for adobe or other related words. You will find the password if you click show password.

D

deayala1Author

Known Participant

I get the message "adobe_licensing_helper wants to use the login keychain"> Then asks for the keychain password.

Daniel E Lane

Inspiring

Looks like at some point you saved your adobe password to your keychain. It may or may not be correct any more, but the software is looking for it still. It's kind of a pain to fix it with the keychain issue, but your easiest fix is to just uninstall LR CC and Classic both, then just have CC reinstall them both. It should fix it.