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Inspiring
December 26, 2013
Answered

LR5 keeps asking teh serial number, PS cc does not...

  • December 26, 2013
  • 1 reply
  • 737 views

Hi,

I have entered f the Photography program and subscribed to CC for photography ( LR5 + Photoshop). I have first installed Photoshop and the demo mode disappeared, perfect!. Few weeks later ( yesterday) I have launched and installed LR 5 that I had downloaded at te same time of PS, just kept on the zip file.. After installing it and upgraded it to 5.3 version, The demo mode is still on, keeps on asking the serial number to be activated. I checked the address, the info on my account, the language settings on my CC adobe account ( set to english)...everything seems normal. I logged in and off several times.

PS runs well, no questions asked, LR5 does not. I have seen many have solved by changing the language setting , my language setting ios already in english. I have tried to change the language of LR5 and swich it to english, problem still is on. Any solutions or help?

thanx

claudio

This topic has been closed for replies.
Correct answer Abhijit_Kr_

HI Claudio,

Please try to uninstall Lightroom 5 from Utilities and then install it using CC Desktop apps.

Please let us know if helps.

Regards,

Abhijit

1 reply

Abhijit_Kr_Correct answer
Adobe Employee
December 26, 2013

HI Claudio,

Please try to uninstall Lightroom 5 from Utilities and then install it using CC Desktop apps.

Please let us know if helps.

Regards,

Abhijit

Inspiring
December 31, 2013

YES, it worked perfectly!!! thank you and happy new year!