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Participant
July 4, 2024
Answered

LR6 installation problem Mac Sierra 10.12.6 , is there a solution?

  • July 4, 2024
  • 1 reply
  • 317 views

When reinstalling and trying to activate the program, I end up getting a screen "browser not supported". 
I use CS3 products, and Sierra is the latest that they work in, I woul need to get LR 6 to work again in this old but reliable workhorse. Any hope?

This topic has been closed for replies.
Correct answer kglad

use offline activation.

 

disconnect the installed computer from the internet

Launch the product.

At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.

Click Offline Activation and click Generate a Response Code.

Write down the Request Code.

Switch to an online computer and navigate to www.adobe.com/go/getactivated.

Click Offline Activation.

Sign in with your Adobe ID.

Enter your Request code and click Generate.

Write down the Response code.

Switch back to the offline computer.

Enter the Response Code and click Activate.

 

https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 4, 2024

use offline activation.

 

disconnect the installed computer from the internet

Launch the product.

At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.

Click Offline Activation and click Generate a Response Code.

Write down the Request Code.

Switch to an online computer and navigate to www.adobe.com/go/getactivated.

Click Offline Activation.

Sign in with your Adobe ID.

Enter your Request code and click Generate.

Write down the Response code.

Switch back to the offline computer.

Enter the Response Code and click Activate.

 

https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

MV21Author
Participant
July 4, 2024

Worked like a charm. Thank you so much!

kglad
Community Expert
Community Expert
July 4, 2024

you're welcome.