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JonaPS13
Participant
April 20, 2026
Question

LRC & PS will not update as it says it is incompatable and I need the latest windows update.

  • April 20, 2026
  • 5 replies
  • 58 views

LR & PS will not update, it says itt it incompatable and it says I need the latest window update,  but I have the latest update and changing the compatatability mode does not solve the problem

    5 replies

    Peru Bob
    Community Expert
    Community Expert
    April 24, 2026

    @JonaPS13 

    Have you checked the link given by ​@Nancy OShea ?

    And the latest supported Visual C++ libraries from Microsoft:

    https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

    Nancy OShea
    Community Expert
    Community Expert
    April 21, 2026

    Most Adobe desktop apps work on these systems

    https://helpx.adobe.com/photoshop/desktop/get-started/technical-requirements-installation/adobe-photoshop-on-desktop-technical-requirements.html

    Win 11 v24H2, v23H2, Win 10 v22H2, v21H2 LTSC (earlier Win versions not supported)

     

    And the latest supported Visual C++ libraries from Microsoft:

    https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    ShivangiGupta
    Community Manager
    Community Manager
    April 21, 2026

    Hi ​@JonaPS13,

    Sorry to hear that.

    In addition to the suggestion provided by the expert, could you also share your system specs like OS version, RAM, GPU, etc?

    Also, please make sure your system meets the requirements for installing and running the Adobe applications. You may refer to this article for details: https://helpx.adobe.com/download-install/apps/system-requirements/creative-cloud-requirements.html

    Let us know if this helps.

    ^Shivangi

    ^Shivangi
    JonaPS13
    JonaPS13Author
    Participant
    April 24, 2026

     

    Peru Bob
    Community Expert
    Community Expert
    April 21, 2026
    JonaPS13
    JonaPS13Author
    Participant
    April 20, 2026

    It also will not unistall so I can try a fresh install. What is the Vote all about???? I need answers not an election!