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Nomar0101
Participant
June 22, 2021
Question

M1 chip

  • June 22, 2021
  • 1 reply
  • 445 views

I already install the creative cloud in my new Mac Mini M1 Chip. The window of the creative cloud do not do anything. It open but it won't let me click anything.

Any help?

This topic has been closed for replies.

1 reply

Govardhan.V
Govardhan.V
Participating Frequently
June 22, 2021

Uninstal the app and reinstall using offline installer for M1 computers :

 

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

D
delbert0248
Participant
June 22, 2021

I am having the same problem, have uninstalled and downloaded/installed the M1 chip version, still not working.

 

Govardhan.V
Govardhan.V
Participating Frequently
June 22, 2021

Try with Solution # 3 from below link :

 

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

Also make sure Mac OS is updated

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