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geraldineh75733035
Participant
April 1, 2016
Answered

Mac operating system too old....

  • April 1, 2016
  • 2 replies
  • 6345 views

Adobe tells me my mac operating system is too old to download photoshop, even though I am paying for it through the Creative Cloud programme, has anyone else had this problem or does anyone know if there´s an older version of hotoshop available to download? Thanks

This topic has been closed for replies.
Correct answer Ned Murphy

Since you have not indicated what your system specs are it has to be assumed that your machine is not meeting the requirements for the software.  If that is the case then there is not much you can do except try before you buy the next time. 

Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

Download previous versions of Adobe Creative applications -

http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications.html

2 replies

S
Stefano Grillini
Participant
January 13, 2023

My Mac it's to old for the new software.

What Ihave to do?

I have to pay alaways...?

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Lumigraphics
Legend
January 13, 2023

This is a SIX YEAR OLD THREAD that you are posting in. And you have provided zero details.

So, how about please tell us which Mac specifically that you have, what version of macOS you have, and which apps you want to install?

Ned Murphy
Ned MurphyCorrect answer
Legend
April 1, 2016

Since you have not indicated what your system specs are it has to be assumed that your machine is not meeting the requirements for the software.  If that is the case then there is not much you can do except try before you buy the next time. 

Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

Download previous versions of Adobe Creative applications -

http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications.html

G
geraldineh75733035Author
Participant
April 1, 2016

Thanks for taking time to answer Ned, I was actually very rushed when I wrote this so of course didn't have time to mention my system, I am running snow leopard on an older mac, which actually means that my current system software cannot run the latest Photoshop CC, (yes it would have been advisable to check if my software was compatible first, thankyou for making this clear, but, as a fine artist rather than computer savvy graphic designer, I didn't check) this was something I just assumed would be made clearer by Adobe, when first ordering the available package. I'm sure I'm not the first person this has happened to.

Luckily I found another thread (similar to the one you've highlighted above, but not yours) which explained how after downloading the CREATIVE CLOUD APP, that you can actually search for OLDER versions of the software which are available to download, so all was solved in the end.

    S
    Shane229338170z80
    Participant
    February 1, 2022

    Hi Geraldine.
    so glad to see your post. I'm wondering could you please send me the link that explains how to download prior versions of adobe subscriptions for okder computers unable to be updated? 
    [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

    Thank you,

    kristi 

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