Meu computador é um iMac 2020 e o sistema operacional dele é o OS Catalina 10.15.8. Tenho direito de instalar os aplicativos do plano que comprei e quero saber como faço para instalar os softwares que tenho direito de utilizar?
you should cancel your subscription.
you must cancel your subscription within the refund period. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html
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