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Dazzling_Flutter0D44
Dazzling_Flutter0D44
Participant
August 14, 2020
Answered

Mac OS Catalina: Photoshop CC 2015 Stopped Working. App to Install Current Version Does Not Work

I have been using Photoshop CC 2015, but since installing Catalina on my desktop it has stopped working.  I tried to install the current version, it would not install.  Support suggests using Uninstaller. first. I tried that. Uninstaller also does not work and does not provide any feedback messages at all.  What can I try next?

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John Waller
John WallerCorrect answer
Community Expert
August 15, 2020

Try running the Adobe Cloud Cleaner tool.

https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
August 15, 2020

Try running the Adobe Cloud Cleaner tool.

https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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