Mac OS X Yosemite: Creative Cloud Update Error 1002 and CC Uninstaller won't run.

Question

I’m a full CC subscriber since 2012.When CC Desktop tries to update itself, I get Error 1002. I've read the Error 1002 support paper. I tried Solution 3, but the first Terminal instruction returned:lrwxrwxrwt@ 1 root  wheel  11 Jul  1  2012 /tmp -> private/tmpThe last character was not “t”, as specified in the instruction, so I did not continue with Solution 3.Proceeding to Solution 4, I have tried to launch the Creative Cloud Uninstaller from both its alias and the original. Absolutely nothing happens.It’s been about 4 years since CC Desktop was able to update without some byzantine, time-consuming and extremely frustrating solution. And Adobe still collects their $50.00 from me every month.Hello, Adobe? Is anybody listening?? I’ve been a loyal customer since 1991 but I’m starting to wish there were a real alternative to being held over a barrel like this.

kglad · Accepted Answer

You’ve tried so hard to help me that I feel guilty about having no success to report. The problem with downloading CS6 apps is that now you need a serial number and I don’t have one because I never bought it. I was using CS6 when Adobe converted to subscription. Lesson learned: I should have bought CS6 outright.

I just don’t have time to configure and learn my way around six or eight sets of new bells and whistles. From the ProDesignTools articles, these problems continue to be very common. Interestingly, there is no Direct Download for the CC Desktop app. I’ll limp along without an up-to-date CC Desktop as long as possible.

Thank you for all your efforts.

if you have a cc subscription (and want to install cs6), install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install previous versions (eg, cs6) if you don't want the latest versions.

Download and install Creative Cloud apps