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bridget_4471
Participant
December 7, 2024
Answered

macbook pro intel installation migrated to macbook M3

  • December 7, 2024
  • 3 replies
  • 435 views

Photoshop Elements 21 was installed on my old Macbook 2015 (intel) in May, 2021. I purchased a Macbook Pro M3 and migrated Photoshop Elements successfully, but it loads photos slowly. I've tried updating Elements, but the installer won't complete the update. Do I need to uninstall the Elements software and reinstall it as a download? If so, will I have to purchase it again?

      This topic has been closed for replies.
      Correct answer kglad

      you're welcome.

       

      i know that's time-consuming, but it's worth doing to negate future problems (and to keep your new computer running like new).

      3 replies

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      December 9, 2024

      Elements 2025 is compatible with Mac M1, M2 and M3 series chips.

      https://www.adobe.com/products/photoshop-premiere-elements/tech-specs.html

       

      I can't guarantee that Elements 2021 will perform as well on your new computer as M3 chips didn't exist yet. 

       

      Good luck.

       

      Nancy O'Shea— Product User & Community Expert
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      December 7, 2024

      migration with adobe apps is problematic.

       

      you should restore your new computer 

      properly uninstall adobe apps from your old computer (after securing your installation files and serial numbers)

      migrate the data from old to new computer 

      properly install adobe apps onto your new computer.

       

      B
      bridget_4471Author
      Participant
      December 7, 2024

      Thanks.

      kglad
      Community Expert
      kgladCommunity ExpertCorrect answer
      Community Expert
      December 7, 2024

      you're welcome.

       

      i know that's time-consuming, but it's worth doing to negate future problems (and to keep your new computer running like new).

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      December 7, 2024

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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