Manage Student CC Plan?

I decided to try the student Creative Cloud subscription and noticed that the programs that I was looking for were not included, so I need to cancel the subscription and get a refund. It says that I can cancel within 14 days and receive a full refund however, I can't cancel the plan myself. It says to "contact an administrator" but provides no details on how to do that or what that even means. I just want to refund my Student Creative Cloud plan before the 14 days are up.