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Participant
June 14, 2014
Question

Managing Subscription blank screen. When I click manage against any subscription it takes me to a blank screen

  • June 14, 2014
  • 1 reply
  • 107 views

OK Had Dreamweaver and Indesign  single programme subscriptions.

These were installed in an OLD pc and old laptop. Both machines  developed faults that could not be fixed.

So I bought new PC and I am  trying to manage subscriptions in adobe to download the programs and remove the old registrations.

Problem is that when I click manage subscriptions on

https://www.adobe.com/uk/account.html

I just go to a blank screen

So I cant update the subscription OR download the programe.

Win 7 machine. 16 GB. over 700 GB free on drive.

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    1 reply

    pwillener
    Legend
    June 15, 2014

    I had a problem with that page yesterday; it didn't fully load.  Today it's fine.

    If you still have problem, try using a different browser.