Master Collection NFR serial stopped working

Question

Hello,My official and legit Master Collection 6 NFR serial stopped working few day ago and my software is back in trial mode.In my Adobe account, the serial still shows up and is registered.When I try to re-license with the same number, I get an error that the serial is invalid.Help, Chat and support is not available.Joel

Ned Murphy · Answer

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues, so you might need to continue trying to make contact.

Meanwhile, see if anything linked below helps resolve the matter.

http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

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