Skip to main content
Participant
January 8, 2013
Question

MasterCollection InDesign problem?

  • January 8, 2013
  • 1 reply
  • 393 views

My GF is trying to install the Adobe masterCollection CS6, when she needed Adobe InDesign she came to the conlussion that there was no InDesign installed, so she tried installing it again, and noticed that it gave her an error after the end of the installation. Below is the error list that came up.

I'm installing her Video driver now, because i tought that might solve it, but just in case it don't what can be a possible fix?

Shane

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DF054, DW065 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 4 error(s), 2 warning(s)

WARNING: DW065: Display requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0

----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------

WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\CoatedFOGRA39.icc'(Seq 5)

ERROR: DF012: Unable to find file(Seq 5)

ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\CoatedFOGRA39.icc" Error 32 Het proces heeft geen toegang tot het bestand omdat het door een ander

proces wordt gebruikt.(Seq 5)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 5)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed

This topic has been closed for replies.

1 reply

Arpit Kapoor
Participating Frequently
January 8, 2013

>> Try the solutions mentioned under the below article.

http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

>> Give Full Read/Write permissions to the following folders and then try to install :

C:\Windows\System32\Spool\Drivers\Color

C:\Program Files\Common Files\Adobe\Color\Profiles

C:\Program Files (x86)\Common Files\Adobe\Color\Profiles

C:\Program Files\Common Files\Adobe\Color\Settings

C:\Program Files (x86)\Common Files\Adobe\Color\Settings

C:\Users\[username]\AppData\Roaming\Adobe\Color

C:\Users\[username]\AppData\Local\Adobe\Color