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jujubad
Participant
March 9, 2017
Answered

Mauvais email dans la confirmation de l'adresse mail.

  • March 9, 2017
  • 1 reply
  • 882 views

Je viens d'acheter creative cloud, une fois l'installation terminée, on me demande de confirmer une adresse mail qui n'existe pas, que je n'ai jamais rentré dans mon compte. Que faire ?

This topic has been closed for replies.
Correct answer Himanshu*Gupta

Hi jujubad,

I understand that you are facing issues with email id verification and it shows a wrong email id. This may be because the email id was misspelled while creating an Adobe id or while placing an order for this CC subscription.

I would suggest you to Contact Customer Care and you will be assisted in this regards,

Please login to this link. Select your product, issue and click Still need help.

Regards

Himanshu Gupta

1 reply

H
Adobe Employee
Himanshu*GuptaCorrect answer
Adobe Employee
March 9, 2017

Hi jujubad,

I understand that you are facing issues with email id verification and it shows a wrong email id. This may be because the email id was misspelled while creating an Adobe id or while placing an order for this CC subscription.

I would suggest you to Contact Customer Care and you will be assisted in this regards,

Please login to this link. Select your product, issue and click Still need help.

Regards

Himanshu Gupta

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