Mauvaise adresse mail

Question

Bonjour, j'ai téléchargé samedi passé LR mais j'ai fait une petite faute dans mon adresse mail. Hier, à l'ouverture de LR, une fenêtre m'a demandé d'indiquer le code reçu sur mon adresse mail. Hélas, comme je me suis trompée d'adresse, je n'ai pas accès à ce code, et donc je n'ai plus accès à LR, mais par contre, je vais devoir payer l'abonnement à partir de la fin de la semaine, quand la période d'essai sera terminée. Je ne trouve pas comment m'en sortir sur la page d'aide. Pouvez-vous m'aider ? Merci d'avance

AxelMatt · Accepted Answer

Please see here: https://helpx.adobe.com/sign/using/change-email-address.html

If this doesn't help please contact the Adobe support. This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

You can also use the Phone Support. The appropriate phone numbers you'll find here: https://helpx.adobe.com/contact/phone.html

The chat is normally quicker than a phone call.

If you like you can also use Twitter to tweet @AdobeCare

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

kglad · Answer

@Francoise28435146025i  was support able to help you?

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