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Xalor90
Participant
December 1, 2014
Answered

Maximum Activations Exceeded CS6 Master Collection and Flash Builder 4.7 Premium

  • December 1, 2014
  • 1 reply
  • 235 views

I have reinstalled my OS on my MacBook Pro without deactivating my CS6 and Flash Builder programs and now I cannot reactivate them. I have serials for Master Collection 5.5 and 6, as well as Flash Builder 4.7 Premium. How can I get the old activations removed from my account?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    You need to contact Adobe support thru chat and ask them to reset your activations

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    December 1, 2014

    You need to contact Adobe support thru chat and ask them to reset your activations

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

    X
    Xalor90Author
    Participant
    December 1, 2014

    Thanks, I tried it the other day and it did not work. However, I tried again just now and was able to get connected and have my issue resolved.

    Ned Murphy
    Ned Murphy
    Legend
    December 1, 2014

    You're welcome

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