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Participant
December 11, 2020
Question

Maximum allowed computers

  • December 11, 2020
  • 1 reply
  • 187 views

I actually have CS6 installed on my computer. My HDD crashed and is unrecoverable and I have installed a new SSD. So i actually do not have access to my "old" computer. How do I deactivate my old sessions so that I can actiavate my new install.  This use to be in the profile on adobe.com but I can not find it any more.

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1 reply

LinSims
Community Expert
Community Expert
December 11, 2020

Contact customer support and tell them you need an Activation Count Reset. That is the only support Adobe still provides for CS6, other than the activation servers.