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robertg64881461
robertg64881461
Participant
May 12, 2018
Answered

McAfee Blocking Creative Cloud

  • May 12, 2018
  • 2 replies
  • 7478 views

McAfee is displaying a "Risky Connection Blocked" message

McAfee has blocked your PC from making a risky connection

IP Address 162.247.242.20

Program: Adobe Creative Cloud

WhoIs shows:

OrgName: New Relic

OrgId: NR-18

Address: 188 Spear Street, Suite 1200

City: San Francisco

StateProv: CA

PostalCode: 94105

Country: US

RegDate: 2012-02-17

Updated: 2016-11-01

Ref: https://whois.arin.net/rest/org/NR-18

OrgTechHandle: THURM5-ARIN

OrgTechName: Thurman, Jonathan

OrgTechPhone: +1-888-643-8776

OrgTechEmail: jthurman@newrelic.com

OrgTechRef: https://whois.arin.net/rest/poc/THURM5-ARIN

    This topic has been closed for replies.
    Correct answer Nancy OShea

    I also have McAfee AV, Firewall and Internet Security.  I have never had a risky connection warning about Creative Cloud.  

    New Relic makes Application Performance Monitoring (APM) software.  I don't think this is malware as New Relic is often used in Cloud apps from Amazon, Microsoft, Adobe and many other big names.   More likely this is an over zealous Internet setting in McAfee.

    See link below.

    https://www.technipages.com/allow-program-access-through-mcafee-personal-firewall

    2 replies

    M
    Marc36511149kyqw
    Known Participant
    June 17, 2024

    McAfee is malicious, and dangerous to keep on your machine. Uninstall it, and write to adobe for tricking you into installing it in the first place. Adobe's feet need to be forced over the fire until they realized the crime they have committed against all of us.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 17, 2024

    @Marc36511149kyqw 

     

    the default mcafee install with reader is embarrassing.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 12, 2018

    white list cc or disable mcafee while using cc.

    Rhiael
    Rhiael
    Inspiring
    September 28, 2018

    I am certainly not going to disable my antivirus and allow god only knows what to attack my pc. It would be helpful to have clear step-by-step instructions on how to do this "white list" thing. But actually, I am at the point of not renewing my sub when it expires at the end of the month.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    September 28, 2018

    I also have McAfee AV, Firewall and Internet Security.  I have never had a risky connection warning about Creative Cloud.  

    New Relic makes Application Performance Monitoring (APM) software.  I don't think this is malware as New Relic is often used in Cloud apps from Amazon, Microsoft, Adobe and many other big names.   More likely this is an over zealous Internet setting in McAfee.

    See link below.

    https://www.technipages.com/allow-program-access-through-mcafee-personal-firewall

    Nancy O'Shea— Product User & Community Expert
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