Participant

Answered

me demande d'acheter alors que abonnement mensuel!!!

Forum|Forum|7 years ago
May 5, 2018
1 reply
665 views

Bonjour,

merci par avance à ceux qui répondront car adobe ne fait pas!

j'ai un abonnement pour la suite complète que je paie depuis des mois et depuis 2 semaines chaque logiciel me demande de payer pour son utilisation!!

j'ai essayer des choses comme la déconnexion reconnexion du compte...

si vous avez une idée, je prends

merci

Cédric

Creative Cloud

This topic has been closed for replies.

Correct answer John T Smith

This is a public forum, not Adobe support... other users here can't help with license issues

-you need to click the link below to contact Adobe staff to help

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Creative Cloud support (all Creative Cloud customer service issues)

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Community Expert

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

sedn56430650Author

Participant

thanx John T Smith but still not working! seems to be a license pb!

Community Expert

Correct answer

Community Expert

This is a public forum, not Adobe support... other users here can't help with license issues

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html