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Participant
December 18, 2019
Answered

Media Encoder free trial expired early

  • December 18, 2019
  • 2 replies
  • 1679 views

I started a free one with the Media Encoder and After Effects. But if I want to start the Media Encoder it says that I should buy it because my trial version would have expired, although it says in the Creativ Cloud that I still have 7 days. (I started the test version yesterday, December 18, 2019)

 

[Topic edited for clarity.]

This topic has been closed for replies.
Correct answer Nancy OShea

Trials can expire early for various reasons as described below.

https://helpx.adobe.com/download-install/kb/trial-software-expired-early.html

Perhaps your computer had a trial previously or the  system clock is not set correctly.  At any rate, this is a user-to-user forum and nobody here can help you with trials because they cannot be reset. 

 

 

 

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
December 18, 2019

Trials can expire early for various reasons as described below.

https://helpx.adobe.com/download-install/kb/trial-software-expired-early.html

Perhaps your computer had a trial previously or the  system clock is not set correctly.  At any rate, this is a user-to-user forum and nobody here can help you with trials because they cannot be reset. 

 

 

 

 

Nancy O'Shea— Product User & Community Expert