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Participant
September 17, 2024
Answered

Meet the system requirements but won't let me install Adobe apps

  • September 17, 2024
  • 2 replies
  • 275 views

Hi everyone, I've just bought a Katana A15 AI B8V which is a pretty decently capable laptop, the issue is the Adobe website won't let me download anything as it says I don't meet the system requirements. Any way to go about this?

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Correct answer kglad

make sure opera is not your default browser and update your current web browser.

 

https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html

2 replies

Shivangi_Gupta
Community Manager
Community Manager
September 17, 2024

Hi there,

Could you share your system specifications(OS version , RAM, GPU, etc)? We'll look into this for you.

 

Thanks,

Shivangi

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 17, 2024

make sure opera is not your default browser and update your current web browser.

 

https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html