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Participant
September 21, 2019
Answered

Member for over 2 years

  • September 21, 2019
  • 2 replies
  • 180 views

I just bought a new computer and want to put my adobe stuff onto this one. But where do i get the stuff to download it? I logged into my account and its showing me trial versions. Shouldn't the website 'know' i am a paying customer? I ain't paying for it twice due to having another PC. I am on the annual plan paying monthly if that helps. I just need to find where to download and install those programs I am paying for. For example, my Photoshop, Photo Illustrator etc. Those ones.

EDIT: Nevermind, I have found where to download those programs.

    This topic has been closed for replies.
    Correct answer jane-e

    Hi

    Download Creative Cloud and sign in with your Adobe ID, then down load your apps from there.

     

    ~ Jane

    2 replies

    jane-e
    Community Expert
    Community Expert
    September 21, 2019

    Hi Michelle,

    You're welcome, and I'm glad it's working for you now.

    ~ Jane

    jane-e
    Community Expert
    jane-eCommunity ExpertCorrect answer
    Community Expert
    September 21, 2019

    Hi

    Download Creative Cloud and sign in with your Adobe ID, then down load your apps from there.

     

    ~ Jane

    Participant
    September 21, 2019
    Thank you. Customer support suggested to download Adobe Creative Cloud. That is where i was going wrong before. 🙂 I thank you for your reply.